Ball Gowns  New customer get US$10 Off
Login / Register    |   Order Tracking   |   Contact Us
 
Currencies :     Wish List (0) Shopping Bag (0)
Home   >   Customer Q&A

Bigballgowns.com Customer Q&A

By  Heather S.,   posted Jul 22, 2018
Does this dress price include the jacket or is it sold separate? Also, is it possible to have to have the embroidered/beaded embellishments done in gold?
By  Customer Service Center,   posted Jul 22, 2018
Hi,thank you for your inquiry. The jacket is with the dress and we can make the embellishments in gold,you just need to add your requirements in the remarking box when you place the order. Enjoy your shopping here.
By  Heather L. Satterfield,   posted Jun 29, 2018
Can you make this dress in white or ivory?
By  Customer Service Center,   posted Jun 29, 2018
Hi,thank you for your inquiry. Yes, we can make it in the color you want, please just choose the color you like in the color options when you place the order. Enjoy your shopping here.
By  J stowell,   posted May 31, 2018
I am looking at buying a peach gown that comes with a jacket, but I would need the jacket to be out of non see through material. Would that be possible?
By  Customer Service Center,   posted May 31, 2018
Hi,thank you for your inquiry. Yes, sure, we can make jacket comes with non see through jacket. http://www.bigballgowns.com/Dresses/Ball-Gowns-with-Sleeves_63/ for your reference. All our gowns can be made in the color you want. Enjoy your shopping here.
By  Reynaldo Ladores,   posted Feb 6, 2018
Hi Good evening..
By  Customer Service Center,   posted Feb 7, 2018
Hi,thank you for your inquiry. Could I help you? Enjoy your shopping here.
By  Elena,   posted Jun 25, 2017
I am considering ordering a dress from this site, but I need it by no later then July 20, is that possible?
By  Customer Service Center,   posted Jun 29, 2017
Hi,thank you for your inquiry. Yes, we can let you get the dress before July 20, please place the order ASAP. Enjoy your shopping here.
By  Tiffany,   posted May 25, 2017
Hi do you have a story I can go to in Las Vegas?
By  Customer Service Center,   posted May 25, 2017
Hi,thank you for your inquiry. Sorry, we only sell gowns online. Enjoy your shopping here.
By  Hannah Leaberry,   posted May 3, 2017
Hi! I was wandering if the boleros that are worn by the models on your modest ball gowns come with the dress? And I was hoping to raise the neckline of the dress 3 inches take it more modest. Thank you!
By  Customer Service Center,   posted May 4, 2017
Hi,thank you for your inquiry. Yes, boleros are worn by models, could you tell me which gown you refer to? Enjoy your shopping here.
By  Rushi Chak,   posted Feb 17, 2017
Good afternoon, I was looking through the big ball gowns website and I am in love with many of the dresses. I am looking to buy a really nice big evening ball gown because I will be competing in a national beauty pageant in my country; My question is how accurate are the pictures to looking at the dresses in real life? I have shopped online before and something that may seem really puffy on a website, ends up being flat when it is delivered, that is one example. So how can you ensure me that the dresses are exactly like what is being shown? If I am not satisfied or if there is something wrong with the dress, then am I able to return it and get full refund? Due to previous experiences, I want to be extra sure before buying online. Best regards, Rushi Chak
By  Customer Service Center,   posted Mar 12, 2017
Hi,thank you for your inquiry. Dear, all the gowns on our website are made and designed by ourselves. http://www.bigballgowns.com/info/Return-Policy/ for your reference.
If you order a ball gown, we will send you underskirt for you for free. Enjoy your shopping here.
By  Kaitlin,   posted Jan 29, 2017
does this dress come in blue? if so can i see a picture of it?
By  Customer Service Center,   posted Mar 12, 2017
Hi,thank you for your inquiry. All our dresses can be made in the color you want, but we are so sorry that we don't have other pictures of the dress. Enjoy your shopping here.
By  Tatiana Coreas,   posted Jan 20, 2017
Hi I actually had a question about special orders! I actually found two dresses on your sight that I love! However I was wondering if there was any way to take the bottom of one dress and the top of another to make it into one dress? Email is the best way to reach me and the dress is not needed until late May. Thank you for taking the time to read this and I hope to hear from you soon! -Tatiana
By  Customer Service Center,   posted Jan 22, 2017
Hi,thank you for your inquiry. Yes, we can combined with two dresses. Could you tell me the dresses style number? Enjoy your shopping here.
« Previous12345678...2324Next »



Ball Gowns from BIGBALLGOWNS.com, © 2018 All Rights Reserved.